Digital Transformation

This category is Digital Transformation, exploring the strategies and technologies reshaping businesses in the digital age. It features expert insights on innovation, automation, AI, and data-driven decision-making to enhance efficiency and competitiveness in a rapidly evolving market.

Dubai: A City of Jerks

By Christopher Surdak Chris Surdak shares the lessons he has learnt from Dubai's strategies to “Jerk” or disrupt the way that information is created, stored...

The Digital Transformation Journey: Four Steps to Success

By Carlos Cordón and Teresa Ferreiro Traditional businesses know that if they want to survive the digital revolution, they need to make changes, but where...

Social Media and the Business of Trust

By Wilfried Vanhonacker How far is too far in gleaning user data and handing this over to advertisers, even though the aim is to continue...

Captain Dunsail to the Rescue! As Technology Advances We May Finally Be Forced to...

By Christopher Surdak Christopher Surdak argues that in order for businesses to earn the highest returns on information technology, they must focus their investments on...

Hey, You, Get Off of My Cloud What Stones Can Teach Us about...

By Christopher Surdak In their 1960’s hit song, “Get Off of My Cloud,” Mick Jagger and the Rolling Stones lament about others around them ruining...

Tech for Britain: Building a Better Tomorrow

The tech sector in Britain is booming, it’s transformed the economy and put the UK on the map as a formidable tech nation. Tech...

The Fairness Challenge of the Internet of Things

By Bang Ngyuen and David De Cremer The Internet-of-Things essentially enables mass data collection and analysis, to the benefit not just of businesses, but individuals...
women in leadership

Mobile Customer App Engagement Pays Off

By Peter Weill and Stephanie L. Woerner The popularity of the smartphone has exploded, and continues to do so. The ever-growing usage of the latest...

The Impact of Becoming Demand-Driven

By Karin Bursa Becoming demand-driven enables companies to knock down organisational silos and create an integrated planning platform that ensures all teams involved are aligned...

India’s Lessons for Creating a Digital Business

By Raghav Narsalay and Avnish Sabharwal As India rapidly moves into the digital era, leading Indian businesses are changing their business models to capture the...

The Dawn of a New Era in Business Computing

By David Stokes In 2013 it was estimated that 90% of all of the data in the world had been generated in the preceding two...

The Digital Revolution is an Evolution for the Outsourcing Industry

By Mike Salvino Digital technology has transformed virtually every industry, affecting the way companies serve customers, manufacture products,

Opening the Eyes of the Digitally Myopic!

By Eric Duffaut There are none so blind as those who will not see. They’ll probably go bankrupt too. It has never been easier to...

“I Can’t Help You:” The Dangers of Employees Disablement in the Social/Media Era

By Christopher Surdak The quality of customer service has been steadily declining in recent years, but now that increasing digitisation has shifted more power to...

Improving Digital Innovation in Large Enterprise: Strengthening e-Leadership at C-level

By Joe Peppard, Simon Robinson and Tobias Hüsing If your company doesn’t want to miss out on the new opportunities IT offers for business innovation,...

Are Digital Technologies the Planet’s Last Best Hope? (If bananas are anything to go...

By John Bates Humanity’s destructive ecological footprint is only getting bigger and effective solutions are needed more than ever. Below Dr. John Bates explains...

The Digital Transformation Opportunities Ahead

By Mike Sutcliff The proliferation of digital technologies allows scope for innovation in the way organisations deliver customer experience. Here Mike Sutcliff explores the first...

Technology Innovation the New Currency of the Digital Age

By David Stokes The advent of the internet changed modern day lives irreversibly but the new game-changer is already here: mobile digital technology is changing...

Can Digitisation Save the Planet?

It is a big, big question with millions of small positive answers  Part 1 – digitisation & long-term economic success By John Bates  In a post-crisis...

Disruptive Digital Technologies Can Help Europe Recapture Competitiveness

By Mauro Macchi European countries have long lagged behind other developed economies in productivity and innovation, even prior

Should We Give Connecting Ourselves to the Internet Pause for Thought?

By Jim Carlsson With each device that is connected to the internet comes a new opportunity for cyber-criminals to exploit and new ways for hackers...

The Internet of things: An Inside Perspective

By R. Richard Asselstine A data revolution is underway: the Internet of Things is giving a “voice” to billions, even trillions, of objects – connecting...

The Internet of Thingies

By Dr. John Bates Dr. John Bates describes how the concept of The Internet of Things has come into being and how exactly technology has...

Embedding Security in the Internet of Things

By Jim Carlsson The Internet of Things will mean a better-connected world, with huge possibilities for positive change – and big opportunities for cyber-criminals. Jim...

Enter the Age of Intelligent Business Operations

By John Bates Is your firm stuck in the Customer Service Dark Ages? Or have you entered the Age of Customer Experience Management?...

Securing Mobile Targets

By John Vestberg While 4G and LTE networks deliver unprecedented bandwith and performance, they lack the inherent security of previous-generation networks.  Below, John Vestberg, CEO...

Unlocking the Internet of Things

By John Bates Big data is amassing like snow in a blizzard, forming an avalanche that threatens to bury anyone who ignores it. Below, John...

Overcoming Our Obsession With Technology While Getting The Best It Has To Offer

By Larry D. Rosen We are all showing signs of obsession, accessing our smartphones all day (and all night) due to a need to reduce...

Predictive Analytics: New-generation Strategic Decision Support

By Tobias Klatt & Klaus Moeller Environmental turbulence has be- come a key challenge for companies’ strategic planning. Planning results remain arbitrary and risky, and...

Flexibility to Improve Forecast Accuracy

By Karin Bursa To succeed in a business economy shaped by uncertain demand and rapid market changes, companies must be able to sense and adapt...

Five Styles of Business Analytics

By Mark Torr and Diane Hatcher Whether you’re using one, two or all five business analytics approaches, the technologies are capable of much more than...

Hidden Needs Analysis: Creating Breakthrough Products

An Interview with Keith Goffin The clear identification of customer needs is a fundamental part of successful innovation and most organizations aim to develop a...

TOP READS OF THE WEEK

Person using laptop with Ai Content Generator. Interaction with the Ai assistant to solve some tasks more easily.

AI Search Revolutionises Brand Discovery – Here’s How to Get Noticed

By Claire Snook In 2025, AI-powered search is poised to become the foundation of how brands connect with their customers. Advances like ChatGPT, SearchGPT, as well as the strategic pivot from traditional search engines toward...
Many small ideas lead to big innovation. Lawbreaker concept

The Lawbreaker: How Deliberate Rule-Breaking Drives Innovation 

By Doug Hall  Transformational ideas require a leap of faith. They require you to break free of your “adultness” to allow your mind to run free and unconstrained. This article presents one of the most...

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