Quality for ALL: The Power Of LEO
By Subir Chowdhury
The “New” Face of Quality
At a time when we have, more than ever, an abundance of impressive management tools to help us...
Operationalising Excellence: Making it Happen – Part II
By Sean Culey
It is easy to look good in a boom.
It is a lesson that the executives at Chaos Corp have learnt the hard...
Making Best Practices Stick
By Adrian Done, Chris Voss and Niels Gorm Rytter
Several key factors influence the short-term success and long-term sustainability of best practice interventions. Management of...
Operationalising Excellence: Making it Happen – Part I
By Sean Culey
In the last edition of The European Business Review, my article called ‘The 7 Keys to Unlocking Organisational Greatness’ was published, in...
Developing a Breakthrough Service Model for Profitable Growth
By Philip G. Moscosoand Alejandro Lago
Stronger competition and more demanding customers require companies to deliver exceptional service and ultimately offer differentiated value propositions in...
How Electronic Document Interchange delivers the goods for FMCG businesses: a case study
By Ian Ford
In a business where timing and efficiency is critical, FirstB2B’s EDI solution handles a complex sequence of electronic messages effortlessly, ensuring things...
Outsourcing: Debunking the myths and unveiling the realities
By buyingTeam
Firmly entrenched misconceptions surround outsourcing, and they are holding many companies back from maximising the potential benefits from this fundamentally important tool.
Despite misunderstandings...
The 7 Keys to Unlocking Organisational Greatness
By Sean Culey
Sean Culey, member of the European Leadership Team of the Supply Chain Council and CEO of business improvement consultancy SEVEN Collaborative Solutions,...
The Four Challenges of Supply Chain Transparency
By Steve New and Dana Brown
In this article we examine a key business question: how much should organizations know about their extended supply base,...
A Word About Dynamic Supply Chains: Delivering value through people
By John Gattorna
The key to successful supply chain management is recognising that it’s people who really drive the living supply chains that are at...
PwC (PricewaterhouseCoopers)- Outsourcing and Shared Service Programmes
Increasingly, value is created from successful collaboration of stakeholders connected in a network. Therefore outsourcing solutions must capture opportunities and navigate risk across these...
Jumping the S-Curve: How to Reach the Top – and Stay There
By Paul Nunes and Timothy Breene
One obvious trait of high-performance companies is that they are all adept at launching new businesses -- a process...
The Economic Aftermath of the Recent Earthquake in Sendai, Japan
By Ilan Noy
Natural disasters potentially impact severely on economic dynamics — e.g. on production, prices, incomes, and employment — in the post-disaster period.
Over the...
The Changing of the Guard: Rules for Successful Succession Planning in Business
By Al Weatherhead
I remember going to work six years ago at Weatherchem, my plastic caps and closures company. Before going to my office...
TOP READS OF THE WEEK
Services have Become Invisible to Customers in B2B and B2C
By Fernanda Arreola and Alfonso Castañeda
For customers in B2B and B2C environments, the true providers of the services they consume have become invisible. In this review, we gather the opinions of service providers and service...
Highlights and Key Trends from Bloomberg’s 2024-25 Business School Rankings
Bloomberg Business week has long been regarded as a leading authority in evaluating global business schools. Known for its thorough, data-driven methodology, the annual Bloomberg business school rankings provide prospective MBA students with a...
