Humanising Robots Increases Consumer Satisfaction and Forgiveness of their Failures
By Kai Chi (Sam) Yam and David De Cremer
Want your customers to have a positive, forgiving attitude towards your robot employees? Then make your...
Synergy or Conflict? Lessons for managers on how to successfully adopt AI to augment...
By Jakob Stollberger and David De Cremer
Artificial intelligence undeniably offers the potential to improve decision-making, at least in certain contexts. In this article, AI experts Jakob Stollberger...
The Funny Thing About Robot Leadership
By Jamie L. Gloor, Lauren C. Howe, David De Cremer and Kai Chi (Sam) Yam
Are today’s employees getting “soft”? All signs suggest that employees should:...
What Children can teach us about Leadership: Seeing both the Trees and The Forest
By David De Cremer and Hannah De Cremer
Leadership and management are two different things. Managing a work force today implies taking up the role...
Crisis Leadership in Action: A Balancing Act between the Past and the Future
By David De Cremer
The year 2020 will remain in our collective memory as a “crisis” year. It is the year where COVID-19 hit the...
What Makes You an Effective Leader in Crisis Situations?
By David De Cremer
For many organizational leaders and entrepreneurs, the coronavirus crisis represents a very challenging environment to lead and motivate their teams.
What do...
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AI Search Revolutionises Brand Discovery – Here’s How to Get Noticed
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In 2025, AI-powered search is poised to become the foundation of how brands connect with their customers. Advances like ChatGPT, SearchGPT, as well as the strategic pivot from traditional search engines toward...
The Lawbreaker: How Deliberate Rule-Breaking Drives Innovation
By Doug Hall
Transformational ideas require a leap of faith. They require you to break free of your “adultness” to allow your mind to run free and unconstrained. This article presents one of the most...
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The Better Boards Podcast Series: Selling Bold Ideas in the Boardroom
The podcast and the article are brought to you by The Better Boards Podcast Series.
Have you ever wondered how to sell a bold idea in the boardroom? Not just an idea different from what your...
